www.FamilyAtHeart.ca info@FamilyAtHeart.ca 250-891-3483 or 250-885-9427

Our Pledge To You

We aim to provide the best quality care to our clients and respect for their privacy to ensure their needs are met while living the best of life.


Our Mission

To be able to create an environment full of love and be recognized as the most trusted home care provider in the area. We aim to provde and excellent working relationship and promote the quality care the clients deserve.

Our Vision

We aim to be recognized as one of the most cost-effective Health Care Agencies providing top quality care around Vancouver Island. Family At Heart is a team with a big heart and willing to offer help in a gentle manner.

Our
Services

We understand that some elderly clients regards care facilities as their second home. We place our skilled Registered Care Aides to support small or large facilities to ensure the quality of services and to meet the clients' needs. Our gentle approach and great values drive us to start our health care business. We are committed to help our clients because we've been in the business for 14 years and understand how difficult it can be to get moving if you are unable to do the things you usually do. We are here to help! As much as possible, we want our clients to feel they are not alone, that Family At Heart is here they can reach out. Let us help you. Let us be your extra hand, let us be your extended family! We have workers with a big heart and initiative to help you out.


*NEW* Family At Heart now happily provides Foot Care services by a registered Foot Care Nurse with extensive training in skin and nail conditions of the foot, as well as diabetic foot and wound care. Foot Care Nurses are fully qualified in basic to advanced foot care and are fullly qualified to assess and manage foot skin and toenail concerns.

Companion / Homemaker

• Caring companionship
• Walking
• Reading
• Healthy meal preparation
• Light housekeeping
• Shopping and errands

Personal Care Assistance

• Personal hygiene
• Dressing
• Bathing and grooming
• Feeding
• Incontinence care and toileting
• Medication reminders

Special Care

Whatever your needs, Family At Heart can design an affordable plan that will address your needs:
• Hourly
• Daily
• Overnight

About Us

"Do small things with great LOVE."
- Mother Teresa

Family At Heart is locally owned and operated in beautiful Victoria, British Columbia by two health care professionals who are dedicated to help other people in need. We provide affordable home care services to seniors who are in their respective homes and give the quality care they deserve. Staff are reliable, dependable, flexible, compassionate, and sensitve to client's needs.

“The people behind this company are beyond awesome and their dedication to provide quality care is superb. Definitely recommendable and will use their service on my retirement.”

- Harry Portillo -

“It is such a pleasure to come home to a clean house. It smells clean and sparkles. I would highly recommend her as I find her very pleasant to work with.”

- Brenda S. -

“The house looks incredible! Thank you!”

- Victoria C. -

“We are doing so much better. Mom has adjusted really well to having caregivers which has alleviated so much stress!! I am back to work full time which is good and I can tell that Dad is much calmer. We are sooooo grateful!”

- Morgan -

“You're lovely to work with, and I had a very good experience. Thank you so much for stepping in at the last minute like that.”

- Gillian -

Call or email us for a free consultation!

250-891-3483 or 250-885-9427 info@FamilyAtHeart.ca

We serve 24 hours a day, 7 days a week!